Perceived Organizational Support: Modernizing Theory and Practice Through The Development of A New Measure

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Keywords: Social Exchange Theory, Organizational Support Theory, Perceived Organizational Support, Measurement

Abstract: The prevailing, singular conceptualization of organizational support is misaligned with contemporary perspectives on social exchange—which has served as the bedrock for organizational support theory since its inception—and is inconsistent with the social support literature—which has long recognized that support takes several forms. Thus, this paper focused on creating and validating a new perceived organizational support measure that draws on both the social exchange and social support literatures to develop four unique forms of organizational support, as suggested by current organizational support literature. The new dimensions (Teleological, Personalized, Collectivistic, and Monistic Organizational Support) focus on individual or group support and the perceived intentions behind the support from the organization. This paper outlines the development of the Multi-Faceted Measure of Perceived Organizational Support (MFM-POS).