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Eastern Academy of Management International 2019 Conference

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A CROSS-CULTURAL EXPLORATION OF EMOTIONAL SUPPORT AND IN-GROUP COLLECTIVISM AS JOINT MODERATORS OF PSYCHOLOGICAL STRAIN -- AFFECTIVE ORGANIZATIONAL COMMITMENT RELATIONSHIPS

David Ford, Jr.
Univ. of Texas at Dallas  |  United States
mzad@utdallas.edu

Ray Fang
University of Toronto  |  Canada
Ray.Fang14@Rotman.Utoronto.CA

Kiran Ismail
St. John's University  |  United States
ismailk@stjohns.edu

Ziegler Laurie
Univ. of Texas at Dallas  |  United States
ziegler@utdallas.edu

Hao Chen
Tsinghua University  |  China
chenhao@sem.tsinghua.edu.cn

McNulty Diane
Univ. of Texas at Dallas  |  United States
dmcnulty@utdallas.edu


Keywords: Emotional Support, Psychological Strain, In-Group Collectivism, Affective Organizational Commitment


Abstract: We develop a framework to study the effects of emotional support in the relationship between psychological strain and affective organizational commitment in different cultural contexts. Based on the job demands-resources model and conservation of resources theory, we hypothesize that employees’ emotional support and in-group collectivism orientation jointly moderate the relationship between psychological strain and affective organizational commitment. We tested the hypothesis on a sample of 2702 respondents from eight different countries. The results highlight the roles of emotional support and in-group collectivism in employees’ responses to psychological strain.

 


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